Contact us
FAQ
Why is there no phone number on the website?
We operate a callback system. Send your details through the contact form and we will call you back, so that the person who speaks to you can answer your questions and book you in rather than putting you on hold.
How quickly will you get back to me?
We get back to patients within working hours, usually within the same hour, where we are an appropriate service for what you need. Where we are not, it may take a little longer and we will point you towards a more suitable clinic.
What should I have ready when you call?
A rough idea of what you are looking for, and your insurance details and authorisation number if you intend to claim. If you are not sure whether you need a psychiatrist, a psychologist or a therapist, say so. Working that out is part of the call.
Is this an emergency service?
No. We are an outpatient clinic. If you are in crisis, thinking about harming yourself, or worried about someone who is, contact your GP urgently, call NHS 111 and select the mental health option, or attend your nearest emergency department. In an emergency call 999.